ARC TORCHOLOGY 30-DAY MONEY BACK GUARANTEE: TERMS AND CONDITIONS.

  1. WHAT DOES AN ARC TORCHOLOGY 30 DAY MONEY BACK GUARANTEE COVER?
    An Arc Torchology 30-Day Money Back Guarantee covers the replacement or refund of your Arc Torchology Tig Torch if you are unhappy with the product during the 30-Day Money Back Guarantee period.
  2. WHEN DOES THE 30-DAY MONEY BACK GUARANTEE BECOME EFFECTIVE?
    An Arc Torchology 30-Day Money Back Guarantee becomes effective on the date of delivery of your Arc Torchology Tig Torch.
  3. WHAT ISN'T COVERED
    Here's what isn't covered:
    • Negligent use, misuse or careless operation of the torch
    • Use of parts not assembled or used in accordance with the instructions
    • Use of parts and accessories which are not Arc Torchology Genuine Components
    • Faulty assembly or installation
    • Repairs or alterations carried out by parties other than Arc Torchology or its authorised agents.
  4. WHAT ARE THE TERMS AND CONDITIONS OF THE 30-DAY MONEY BACK GUARANTEE?
    The terms and conditions of an Arc Torchology 30-Day Money Back Guarantee are as follows:
    • You must register your 30-Day Money Back Guarantee directly with Arc Torchology on www.arctorchology.com/register
    • In the event that you will return your torch ,you must complete the returns form by Arc Torchology (with your proof of purchase) – either online or with your Distributor and obtain a returns number
    • All refunds or replacements will be issued by Arc Torchology partners
    • The 30-Day Money Back Guarantee provides benefits which are additional to and do not affect your statutory rights as a consumer.